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Published Answers
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Environment: Analytics, All versions Resolution: Values missing from top level: When using multiple levels for drill-down reporting, a value at the top level will only display if there are drill-down...
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Environment: Desktop Alerts, also known as Toast Notifications Service notifications that also appear in Notifications from navigation pane. Issue: Agents have toast notifications appear in the...
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Environment: Oracle B2C Service Knowledge Advanced Search Issue: The search terms I used were an exact title of a document, but I have to scroll through the search results to find the titled article...
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Enviroment: November 2011 and newer version Resolution: The Referring Sites report (ID 163) provides a list of sites that referred a user to any of the interface end-user pages...
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Environment: Phrase Searching, Customer Portal, Analytics Oracle B2C Service, All versions Resolution: If your search results do not appear to have the strongest matches listed at the top, this...
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Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...
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Environment: Oracle Tap version 4.2 and newer. Oracle Human Capital Management Cloud (Oracle HCM Cloud) Also known as Mobile Agent App / Oracle Tap NOTE: Oracle B2C Service Mobile Agent App...
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Environment: Connect Web Services for SOAP (CWS) API, REST API, Connect for PHP API, ROQL, All product versions Resolution: When ROQL query is run from one of the Oracle B2C Service...
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Environment: Chat, Business rules, Website Link Surveys Oracle B2C Service, All supported versions Resolution: The ability to initiate pop-up website link surveys when a chat is completed or...
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Environment:Mailboxes, Sites updating to August 2013 or newerResolution:This answer is applicable if you have been informed that you have duplicate mailboxes. There must be a 1:1 correspondence...
End of results.
Documentation (11)
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Customer Portal ; var field, fieldLength, selectedCount, selectedArray, j , count, elementArray Last Updated: 10/23/2018
Link to a URL
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Customer Portal ; for (var j = 0; j < events.length; j ++) { eventList[events[ j ].name Last Updated: 10/23/2018
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Customer Portal create */){ var a = arguments, o = null, i, j , d; for (i = 0; i < a.length; i Last Updated: 10/23/2018
Link to a URL
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Customer Portal ; parameters.length; i++) { var excludedKey = false; for(var j Last Updated: 10/23/2018
Link to a URL
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Knowledge ;/b> ID = ".$suggestion->ID; for ( $ j = 0 Last Updated: 02/08/2023
Link to a URL
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Date and Time Format Tokens for Configuration Settings . For example, 5 PM = 5. % j Displays the numeric day of the year. For example, April 7 = 97. %m Last Updated: 09/09/2022
Link to a URL
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Date and Time Format Tokens for Configuration Settings . For example, 5 PM = 5. % j Displays the numeric day of the year. For example, April 7 = 97. %m Last Updated: 02/22/2025
Link to a URL
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Date and Time Format Tokens for Configuration Settings . For example, 5 PM = 5. % j Displays the numeric day of the year. For example, April 7 = 97. %m Last Updated: 06/16/2022
Link to a URL
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Date and Time Format Tokens for Analytics Year number, use YYIX. J Displays the Julian date. For example, 2008-08-08 11:18:30 = 733627. IW Last Updated: 09/09/2022
Link to a URL
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Date and Time Format Tokens for Analytics Year number, use YYIX. J Displays the Julian date. For example, 2008-08-08 11:18:30 = 733627. IW Last Updated: 02/22/2025
Link to a URL
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